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** "The new unit
replaces a much less efficient unit. The installation was started and
completed in a timely manner. All the technicians performed their work
in a very courteous and professional fashion. Kingsport Heating & Air
Conditioning has performed work for us for a number of years.
We appreciate you." -Carl from Kingsport, TN ** "We want you to know that having operated the unit for a number of weeks and observed the weatherproof performance, we are very pleased. The roofers also thought highly of your work. We will be letting our friends and neighbors know about your workmanship." -William from Kingsport, TN ** "I just wanted to send you a quick note and thank you for the excellent job you and your team did for us. Thanks again for the help, please feel free to use me as a reference anytime." -Sean from Kingsport, TN ** "Recently, during the lengthy cold snap, our heat pump went on the blink. After several days of auxiliary heat and our compressor idle. I finally gave up on our regular heat pump repairman and called a friend (Carl) for advice. He immediately called your company and within two hours Craig was here to repair the unit. Your tech was polite, informative, and very professional and I would like to thank you for providing this much needed service." -The Fry's ** "Thanks so much for the GREAT job your guys did. Thank you for coming out & making sure you looked things over in the beginning. That really made us feel good." -Wingfield Enviromental ** "Kingsport Heating & Air Conditioning has provided appropriate HVAC repair services for KHRA when requested. There, KHRA advocates HVAC installations and repair services offered by Kingsport Heating & Air Conditioning." -Buford ** "Thank you Kpt Heating & Air for AGAIN offering me great service during my Air Conditioner problem. You always give me great service, and your techs are prompt, courteous and very professional. Thanks again for being there during my Need! " -Pam ** "The answering service was polite and quickly communicated my situation to your staff. Soon after your office opened, I received a call scheduling my service call before lunch. I met Craig at my home within a few minutes, and he immediately made a positive impression. It was obvious he knew how to properly troubleshoot my problem and quickly found the issue. Craig was thorough in his evaluation and answered all my questions about the heating unit. Overall, I could not have asked for a better experience, and my children and I are thrilled to have heat again as we enter out 7th day in a row of below freezing temperatures. Please pass along my sincere appreciation to all involved with my service call. I will certainly be recommending your company to others who also find themselves in need of heating and cooling repairs/service." -The Salyers ** "Wanted to commend John and his assistant Buck for their excellent work and courteous service. I was impressed by the fact John called the morning of 7/3 to say he was on his way; he even provided an ETA. Arriving on time, John discovered right away the cause of the AC leak and quickly repaired it; the price he charged was quite reasonable. Can't help but believe the work of John and Buck reflects the values instilled in them by the owner of Kingsport Heating and Air Conditioning. Hats off to you and your team!" -Mark at The Summit Companies ** "Graham is a pleasant and kind young man. He was extremely helpful in showing me our very dirty air filter, allowing me time to go buy one for him to replace, suggesting which type, and stressing the need to replace it once a month. In two years no one else has never taken the time with such concern of our needs. We are a very satisfied customer because he cared." - Susan from B. Wayne Lanthorn, Ph.D. Offices ** "I met Craig at my home within a few minutes of his calling to confirm the service call and he immediately made a positive impression. Craig was thorough in his evaluation and answered all of my questions about the heating unit. Craig left to obtain a needed part and promptly returned to finish repairs. My children and I could not have asked for a better experience, and my children and I are thirlled to have heat." - Lydia **"We want to thank you for a job well done on the installation of our new heat pump. The service was prompt and the communication was very good. We are very satisfied and we would recommend you to anyone needing a heat pump." -The Dunns |